Returns & Exchanges
We take pride in the quality of our handcrafted tailoring tools and offer a 30-day return window for items in their original packaging. Please ensure products are unused and in resalable condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Package
Securely pack the scissors in their original LDH branded box to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label and drop off the package at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our workshop inspects the returned tools, we will process your refund to the original payment method within 5-7 business days.